Error codes on a Raster table are model-dependent, but most point to a sensor, the dice unit, or the control board. Power-cycle the table, run an empty cycle, and check the dice and tile sensors. If the code returns or the panel keeps blinking, the controller may need replacement — at which point an upgrade is often the better value.
Reported display and control symptoms (issues R-007, R-017, R-018, R-023, R-032, R-033):
What error codes usually indicate:
Because codes differ between Raster models, treat any specific code as model-dependent and use the triage steps below rather than guessing the exact meaning.
There is no universal error-code standard across automatic okey and mahjong tables, so a code like E1 on one Raster table may mean something completely different on another model or brand. Treat every code as a starting point, not a diagnosis. The reliable signal is *what the table was doing* when the code appeared: during shuffling, during dealing, at power-on, or at idle. That context narrows the fault far better than the number itself.
Most controllers expose only a handful of internal states: a tile-count mismatch, a dice-unit timeout, a sensor that did not trigger, or a motor that drew too much current. Each maps to a physical check you can perform without special tools, which is exactly what the triage steps above cover.
When a panel has no numeric display, it communicates through a blink pattern on the status light. Count the blinks and note the pause between groups — for example, two short blinks then a pause usually indicates a different state than one long blink. Photograph or video the pattern; it is the single most useful piece of information you can give a support agent, alongside the model and serial number.
Many "random" electronic faults trace back to poor power. Voltage spikes, brown-outs, and abrupt cuts during a shuffle cycle stress the control board and can corrupt firmware state. A surge-protected power strip is the cheapest insurance you can buy for any automatic table, and it is especially worthwhile where the mains supply is less stable.
If a table has already suffered repeated electronic faults, the cumulative damage rarely reverses. At that point a controller swap may work temporarily, but a table with current electronics and a fresh warranty removes the recurring downtime entirely.
Repairing a control board makes sense once. The second or third recurrence of the same fault — especially when parts are slow to arrive — is a clear signal that the electronics are at end of life. Weigh the cost and downtime of another repair against a modern table with reliable counting, a clean firmware base, and EU service, and the upgrade decision usually makes itself.
R-007 — Display shows error code (model-dependent): Many users search for "raster okey table error code E1". This falls under the display category. It often appears after several months of use or when the tile count is wrong. Our approach: Generic error-code triage; sensor reset; replacement controller. When several symptoms appear together, a full assessment beats replacing parts one at a time — especially on older Raster units outside warranty.
R-017 — Dice unit not working: Many users search for "raster okey dice not working". This falls under the display category. It often appears after several months of use or when the tile count is wrong. Our approach: Replaceable dice module; sensor reset steps. When several symptoms appear together, a full assessment beats replacing parts one at a time — especially on older Raster units outside warranty.
R-018 — Buttons unresponsive: Many users search for "raster okey table buttons not working". This falls under the display category. It often appears after several months of use or when the tile count is wrong. Our approach: Control-panel replacement; new table option. When several symptoms appear together, a full assessment beats replacing parts one at a time — especially on older Raster units outside warranty.
R-023 — Software/firmware freeze: Many users search for "raster okey table software freeze". This falls under the other category. It often appears after several months of use or when the tile count is wrong. Our approach: Power-cycle and reset; modern controller. When several symptoms appear together, a full assessment beats replacing parts one at a time — especially on older Raster units outside warranty.
R-032 — Machine deals wrong number of tiles: Many users search for "raster okey wrong tile count". This falls under the other category. It often appears after several months of use or when the tile count is wrong. Our approach: Sensor calibration; reliable counting unit. When several symptoms appear together, a full assessment beats replacing parts one at a time — especially on older Raster units outside warranty.
R-033 — Remote / panel light blinking: Many users search for "raster okey panel blinking". This falls under the display category. It often appears after several months of use or when the tile count is wrong. Our approach: Error-light triage; controller swap. When several symptoms appear together, a full assessment beats replacing parts one at a time — especially on older Raster units outside warranty.
After a power cut a table showed E2 permanently. The sensor was damp — 24 hours drying and a reset fixed it. Repeated E2 pointed to sensor replacement or an upgrade with current electronics.
If the controller is failing or parts are scarce, a modern table with a reliable counting unit and current firmware removes the recurring error entirely.
See the INEAN PLAY automatic rummy table line or the full automatic Okey table range at INEAN PLAY with documented EU service and warranty.
Codes are model-dependent, but most relate to a sensor or the dice unit. Power-cycle and run an empty cycle first.
Not necessarily. A blink pattern is a status signal; power-cycle and check connectors and sensors.
Often yes, but if parts are scarce or the board fails repeatedly, an upgrade is usually better value.
Usually a sensor calibration issue. Clean the sensors; if it persists, the counting unit needs service.
*Gletus / INEAN PLAY is not affiliated with Raster. Trademarks belong to their respective owners. This guide is for independent troubleshooting and upgrade information.*