Troubleshooting Common Issues

May 20, 2026

Leave a message

Tiles not rising or jamming

Check tile quantity, clean the track and confirm the magnet ring on your automatic mahjong table. Most jams come from wrong tile count.

 

Noise or dice errors

Excess noise usually means worn felt or loose panels; dice errors point to the sensor. Restart and run an empty cycle.

 

If the problem stays, send model and serial number to our team via gletus-okey.de.

Send Inquiry
Contact usbei Fragen

You can either contact us via phone, email or online form below. Our specialist will contact you back shortly.

Contact now!